Our technical team solved this incident.
Stated at: 25/07/2021 (01:15:00) EST (25/07/2021 (07:15:00) CET)
Solved at: 25/07/2021 (08:09:36) EST (25/07/2021 (14:09:36) CET)
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Hello dear customer,
A software incident is affecting the read and write performance of a primary storage system.
Impacted infrastructure: World-301 to World-360
HybridCloud : Hybrid0 to Hybrid1560
Work is underway to resolve the issue as soon as possible.
Incident report – 2021-07-26 : Communication – Incident Zone 1 – 2021-07-26 – EN
Sincerely,
PlanetHoster Technical Team
