Our technical team solved this incident.
Stated at: 01/04/2020 (18:45:00) EST (02/04/2020 (00:45:00) CET)
Solved at: 01/04/2020 (20:48:19) EST (02/04/2020 (02:48:19) CET)
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Dear customer,
Many customers using a Bell connection report a problem when traffic uses Fibrenoire to reach the PlanetHoster network.
An investigation is ongoing.
Best regards,
PlanetHoster Team