(Completed) Incident – France – Paris – Storage

 25 July 2021

Our technical team solved this incident. Stated at: 25/07/2021 (01:15:00) EST (25/07/2021 (07:15:00) CET) Solved at: 25/07/2021 (08:09:36) EST (25/07/2021 (14:09:36) CET) ============================== ============================== Hello dear customer, A software incident is affecting the read and write performance of a primary storage system. Impacted infrastructure: World-301 to World-360 HybridCloud : Hybrid0 to Hybrid1560 Work is underway to resolve the issue as soon as possible. Incident report – 2021-07-26 : Communication – Incident Zone 1 – 2021-07-26 – EN Sincerely, PlanetHoster Technical Team

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